Frequently Asked Questions

1.What services does Northstar Safety Systems offer?

We are into environment, health, safety and ESG services. So this we include safety audits, safety trainings, consultancy activities like studies and all.

2.Do you offer industry specific safety training?

Yes, we do offer industry specific safety training. We tailor make, customize all the programs as per the client’s plant and their infrastructure as well as their process. You will be surprised to know that many of the clients with similar operations or for example a client with similar kind of plant in one place and having a similar plant at another place, we customize our programs differently for both the units because the kind of geography is different, the kind of people are different and maybe sometimes the infrastructure is also variable and the size of the plant or capacity of the plant is different.
So based on the nature and you know complete infra of the particular unit of the client or their office, we customize our solutions. This helps in ensuring that it is highly effective and we add value to client’s current safety management system.

3.Are your training sessions available on site or online?

We have got both ways available.Training sessions are available on site where our trainer goes at client’s location and they deliver the program and we make sure that only subject matter expert with expertise in that particular subject delivers the program and we also have online training program where we can conduct it in form of a webinar or maybe an interactive session in form of a VC with 25 or more people. So both the things are available and also we have got a LMS system, learning management system where we can actually record a video of the training in form of animation video or a live shot video. Then we have a write up on the topic, maybe 10-15 lines on that topic which is there in the video and then we have a multiple choice question, if you attempt and you clear 70% or above or whatever criteria the client wants, then instantly a certificate is printed and also client at the back end can see the work in progress or started or not started, complete dashboard of the invitees.
Few of the clients who have taken this services are ITC, Tata telecommunications. So these are few of the clients who take such kind of services.

4.Do you provide certifications after training?

Yes, we do lot of certifications and all programs are all certified. So our programs are delivered as per US and European standards. US standards are OSHA standards and European standards are world widely known and also we deliver programs as per the IS, Indian standards and ISO standards as well.
So depending on the client’s requirement, we customize the program and similar kind of certification is given to them. In case if client wants a particular certification for example from Department of Industrial Safety and Hygiene of that particular state or they want particular institutes certificate like Red Cross or Central Ambulance or maybe some like STI, Scaffolding Training Institute from US. So we have tie ups with almost all prestigious industry agencies wherein we are able to provide them the certification from that agency and the training was also given in that format.

5.What industries do you specialize in?

I could say that any MNC is my client. We have diversified clients as of now with us. In service industry, we have got all the diversified clients whether it is an office based organization like American Express or telecom giant like Airtel or Indus Towers or something like that.
And we also have banks as a client, PNB or Tata Capital and all those financial services also which are purely office based services. Then manufacturing industries are also our clients. You talk about a client who is manufacturing needles like Gross Becker we have in Chandigarh to our organization like Bombardier Corporation who are into manufacturing of metro rail coaches.
They are also our clients. So we have got power sector or heavy engineering, machineries, manufacturing, pharma, food industry, all kinds of industries are our clients.

6.How do I book a consultation or training session?

You may choose to drop us an email, a WhatsApp, or a call. So we have a very dedicated technical team who will discuss and understand your exact requirements. Based on your requirements, we will customize the programs. So you can give us any means of communication, we are open to all.

7.Are your services compliant with national and international safety standards?

Yes, as I informed you earlier. We have one office in Chandigarh and another office in Boston and the Cayman Islands. So we have diversified clients globally and we have been getting to them since 2007.
So having said that, we have tie-ups globally with all the safety experts, and ESG experts as delivery partners for our services through International Advisor Club.
And the services are being, you know, the certification is given as per the global standards. So we adhere to all the Indian and international standards depending on the kind of certification required for that region.

8.Do you conduct safety audits and risk assessments?

Yes, we do.

9.Can small businesses also avail of your services?

Yes, definitely. Why not? Safety is the backbone of every industry. So based on that, we would say that SMEs, MSMEs, are the most, you know, segment that requires implementing safety. And we do a lot of discounted programs for our MSME clients to make sure that they also benefit from the kind of services we give.

10.What makes North Star Safety Systems different?

We, our USP is that we have diversified experts, service delivery experts pan India and globally placed which are near to the vicinity of the client. So we can deliver our services anywhere globally in minimum time.
First, and second, we do not engage general, generic experts. We hire mostly veterans who are either retired or have a lot of experience of working in a similar industry or similar subject matters. So subject matter expert evaluation, you know, confirms that the client has a value addition because they also, most of our clients, have their own safety team.
But when we engage, you know, the subject matter expert, it ensures that we add value to their current systems, which is the essential requirement of the client. And we understand the pain areas of the client and we give them solutions. So our USP is giving accurate solutions to our clients.
And this can be validated by the testimonials and references from our clients.

Do you offer tailor-made safety manuals and SOPs?

Yes, we offer customised safety manuals and SOPs for our business clients as they come from very diversified industries. Every client has their own specific needs, and according to those needs, we customise the documents, which add real value to their business. Generic ones are normally not preferred by clients.

Can you help companies comply with ESG reporting requirements?

Yes, we provide a complete portfolio of ESG reporting and compliance, including BSR regulations and BRS-R.

Do you conduct incident investigation and root cause analysis?

Yes, we offer this service.

Do you provide safety training for contract workers and labour?

Many of our clients take our complete portfolio of services, including contractor safety. Contractor safety is a very important part of any organisation. We have specialised programmes to ensure a strong and highly effective system for contractors, and the training is delivered in local languages.

Can you support organisations during ISO or OHSMS audits?

Yes, we support many of our clients with ISO certification and implementation. We create a complete portfolio of documentation, which includes OHSMS audits.

Do you offer fire safety training and mock drills?

Yes, we offer fire safety training and mock drills through various capsule programmes of four hours and two to eight hours. We also have specialised programmes for fire marshals and certified firefighters.

Do you perform safety equipment inspections and certifications?

Yes, we perform safety equipment inspections and also help our clients select the right PPEs or safety equipment for their employees so that they feel comfortable while using them.

Can you conduct safety culture improvement programmes?

Yes, we offer a complete range of safety culture improvement programmes through our BBS implementation model. Just like every religious place has its own culture, we ensure that a client’s safety culture is built from the inception stage. If an organisation is taken over by a new owner, we transform the culture in a safe manner so that employees demonstrate safe behaviour while working. It is first done in pilot mode; once successful, it is replicated across all sections of the plant, and the handover is usually completed within one or two years.

Do you offer long-term annual EHS service contracts?

Yes, we have many annual and bi-annual contracts. For example, we have bi-annual contracts with Indian Oil Corporation, providing services to more than 10,000 retail outlets across India. Similarly, we serve corporate clients like Flipkart, where 1,750 locations are covered.

Do you provide factory licence and statutory compliance support?

Yes, we help our clients with licensing, documentation creation, and uploading it to the portals so that the process becomes easier and takes much lesser time compared to doing it directly.

Can you conduct environmental audits like air, water, and waste assessments?

Yes, we conduct air, water, and waste assessments in a very detailed manner, adhering to national standards.

Do you offer crane, forklift, and heavy equipment operator training?

Yes, we offer crane, forklift, and heavy equipment operator training—from regular checklists to load balancing. Everything is covered, and training is provided in almost all Indian languages.

Are your trainers multilingual?

Yes, we have multilingual trainers who conduct training in Hindi, English, Punjabi, Bengali, Assamese, and all major South Indian languages.

Do you help in emergency response planning and disaster management?

Yes, we help in emergency response planning and disaster management. We also create disaster management plans for state governments and various organisations such as dams and corporates.

Do you conduct workplace ergonomics assessments?

Yes, we conduct workplace ergonomics assessments as per national and international standards. We also provide certified industrial hygienists